Privacy Policy
1. Data Controller
Veyranova Co. is the data controller responsible for your personal information.
Email: sol20010101@gmail.com
2. Information We Collect
We collect the following categories of personal information:
Information you provide directly: Name, email address, phone number, shipping address, billing address, order details, and communication with our customer service.
Information collected automatically: IP address, browser type, device information, pages visited, and referring website (collected through cookies and similar technologies).
Payment information: Processed securely by our payment providers. We do not store full credit card details.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and provide customer support
- To send you marketing communications (with your consent)
- To improve our website and services
- To prevent fraud and ensure the security of our website
- To comply with legal obligations
4. Legal Basis for Processing (GDPR Compliance)
Contract performance: Processing necessary to fulfill your order.
Consent: For marketing communications.
Legitimate interest: To improve our services and prevent fraud.
Legal obligation: To comply with applicable laws and regulations.
5. Information Sharing
We do not sell your personal information to third parties.
Payment processors (Nihaopay, etc.) to process payments
Shipping carriers to deliver your orders
Service providers who assist us in operating our website and conducting our business
Law enforcement agencies when required by law
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
Under GDPR and other applicable laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- To exercise these rights, please contact us at sol20010101@gmail.com.
8. Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.